Contract, cancellation and refund policy

CONTRACT, CANCELLATION AND REFUND POLICY

TERMS AND CONDITIONS

01.- SUBJECT

The purpose of this document is to establish the General Conditions of Use and the General Conditions of Sale and returns of the itecvision.com online sales site and all its other sub-domains.

02.- IDENTITY OF THE PARTIES

The general conditions of sale described below (hereinafter General conditions of sale), exclusively govern the contractual relations between all users. the itecvision.com site (hereinafter referred to as “User”) and the seller,which is REMIND MARKETING S.L. (hereinafter referred to as “REMIND MARKETING”), a company domiciled at Calle Priorato nº 15, 29680 – ESTEPONA – Málaga, with C.I.F. B93084762. Registered in the Commercial Register of Malaga. Access and / or use of the REMIND site MARKETING attributes the condition of user, who accepts, from said access and / or use, the conditions of our privacy reflected here . These aforementioned conditions will be applicable regardless of the Conditions of our Contract, Cancellation and Refund Policy which in your case are established and are required by compliance.

03.- ACQUISITION OF PRODUCTS AND SERVICES

Any acquisition of the products and services offered on this site, will have the consideration of an effective market contract for all purposes, engaging REMIND MARKETING to provide the services and deliver the contractual products to the center of REMIND MARKETING, at Calle Priorato nº 15, 29680 – ESTEPONA – Málaga. After the acquisition of products and services, the customer can use them and receive what they have purchased in our center, REMIND MARKETING is committed to providing the services contracted within a maximum period of three weeks from the purchase.

04.- PLACE YOUR ORDER

It is essential to be of legal age to be able to make a purchase in itecvision.com. It is a necessary condition that you provide us: a telephone number, mobile or landline contact, an email address, a first and last name, the complete delivery address (with postal code, city, province and country). The means of contact that we will use to send you notifications regarding your order will be primarily email, although sometimes we may also use the telephone or physical mailing address. The conditions of use and purchase of this site. The purchasing conditions are only valid for purchases made in Spain, in the Iberian Peninsula. Once the order is completed and when the payment for it has been formalized and confirmed, you will receive in the e-mail that you have previously entered in your user account, our acceptance by issuing an order confirmation. This confirmation will be valid as proof of your purchase and you must keep it for any process related to the order.

05.- PRICE POLICY

The prices that may appear at any time on this site, as well as those that may be applicable REMIND MARKETING advertised through various means of communication, may vary over time and depending on the sales platform, with complete freedom to fix the final selling prices to the public that they deem appropriate in the exercise of their commercial autonomy. Very occasionally, the prices of products listed on our website, itecvision.com, may be incorrectly specified and indicate a lower or higher price than due. When this happens and, if we have confirmed your order, we will contact immediately with the user in order to issue a new order confirmation with the correct price. In the event that the corresponding price is higher, the user can cancel their order and we will refund any amount they have already paid, if the corresponding price is lower, the customer will be refunded or will remain in credit to invest in possible future purchases. We reserve the right to change our prices at any time. However, we are committed to apply the rates in force indicated on the site, at the time of taking your order. The shipping costs, if any, are the responsibility of the user, as indicated in the order and the invoice. The price of the products includes the corresponding VAT.

This will be the responsibility of the customer and will be the one indicated in your order and / or invoice.

06.- REFUND POLICY

The acquisition of any product or service by the customer in no way gives right to reimbursement of the price already paid by the customer in the event of renunciation of the purchase once confirmed and paid, withdrawal or expiration of the product or service under contract. REMIND MARKETING will be responsible for any complaints, reserving the right to decide on the reimbursement for each particular case.

The customer has a period of 14 calendar days to exercise the right of withdrawal, upon acquisition of the product or service. The exercise of this right does not imply any expense for the consumer, who, moreover, is entitled to the reimbursement of the expenses he has made, as long as he has not already made the use of one of the services. associated with the contracted package. You can exercise the withdrawal model in any form and in which way your request is recorded.

However, you can send us by e-mail to info@itecvision.com, or a registered letter addressed to “REMIND MARKETING, at Calle Priorato nº 15, 296680 – ESTEPONA – Málaga” which must include the following information:

Communication that you are withdrawing from your contract for the sale of the following good / provision of service:
(indicate the order number of the contracted service)
(Name of consumer and user)
(Domicile of consumer and user)
(Signature of consumer and user)
(Date of purchase)

In the event that the customer wishes to terminate the contract once he has made use of the product or service, that is to say once he has received and appreciated all or part of the products purchased and in the case where this cancellation is applicable to the product or service contracted, REMIND MARKETING will have the right to deduct from the price paid, the products already used at the total purchase price, the customer losing all benefit of the offer already acquired. In the event that the cancellation is made by REMIND MARKETING, without valid reason, once the service or product has been purchased and part of it has been appreciated, the entire amount contracted will be refunded to the customer. REMIND MARKETING may terminate any contract in the event of a serious breach by the CLIENT, without the latter being able to claim any reimbursement of any amount whatsoever.

07.- RIGHT OF EXCLUSION

REMIND MARKETING reserves the right to refuse or withdraw access to its website and / or the services offered without notice, at its own request or by a third party, to users who do not comply with these General Conditions of Use.

08.- EXCLUSION OF GUARANTEES AND LIABILITY

REMIND MARKETING is in no way responsible for damages of any kind that could cause, for example, errors or omissions in the content, the unavailability of the website or the transmission of viruses or malicious or harmful programs. in the content, despite having taken all necessary measures to avoid it.

09.- MODIFICATIONS

REMIND MARKETING reserves the right to make any changes it deems appropriate on its website without notice, being able to modify, delete or add both the Content and services provided through it and the way in which they are presented or located on his website.

10.- MODIFICATION OF THESE CONDITIONS AND DURATION

REMIND MARKETING may modify at any time the conditions present in this document, duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in effect until modified by other duly published conditions – We recommend the user to consult them periodically to keep abreast of these changes and improvements conditions.

11.- APPLICABLE LEGISLATION AND JURISDICTION

The relationship between REMIND MARKETING and the user will be governed by current Spanish regulations and any controversy will be submitted, at the choice of the client, to the courts and tribunals corresponding to the legal forum of the user’s domicile or to the courts and tribunals of Malaga.